+ ONLINE STUDIO POLICIES

Class Cancel By Studio

We hate to cancel any of our classes, however if there are fewer than 3 registrants 1 hour before the class, the instructor and or manager have the right to cancel the class due to low attendance.

Arrive Early

Please arrive 10-15 mins before your scheduled class; We absolutely will not be able to accommodate late arrivals out of respect to the class and the instructor we will be locking our doors once class has started.

Cancellations

Cancellations must be completed online at least 12 hours before the scheduled class time to avoid a penalty,

NO CELL PHONES

For your safety and common courtesy, no cell phone usage/talking isn't allowed during your ride. We aim to limit our instructors and riders with the least number of distractions. Please place your phones away in your locker upon your arrival. You may take pictures before and after your ride. This is your time. Make it count.

Late Arrival

If you are running late, please call us to let us know. Your bike will be released five (5) minutes before the start of class if there is a waitlist and we have not heard from you. If you arrive five (5) minutes after class has started you will unfortunately not be permitted to join and the same penalties above will be applied.

Waitlist

If a class is full, join the waitlist! We will add riders on a first come first served basis as spots become available. You will be notified that you are added via email. The same policies described

above will apply. If you are on our waitlist and cannot attend class, please remove yourself to avoid a penalty.

+ YOUR FIRST RIDE

DO YOU HAVE A SPECIAL PRICE FOR MY FIRST CLASS?

Absolutely. We offer a first time TRI-3 discounted pack, the perfect way to get to know our team, explore different instructors, and try out various class times to see what best fits your schedule.